Office Policies

smiling woman Typically, your first visit to the doctor includes x-rays that allow the doctor to view the structure of the jaw, the position of any teeth that have not yet erupted, malformed roots, and tooth decay.

The initial visit also involves getting your medical history. When you share your medical history with the doctor, be sure to provide complete, up-to-date information on your health. Inform your doctor if you have experienced recent hospitalization or surgery, or if you have recently been ill. Remember to tell the doctor the names, doses, and frequency of any medications you are taking — whether prescription or over-the-counter products — and the name of your physician. Inform the doctor of any changes in your health or medications. This information will help the doctor to select the safest and most effective method of treatment for you.

Consultation

After the doctor has evaluated your records, we discuss any follow-up treatment with you in detail, including the cost for your particular case.

Regular Appointments

Regular checkup appointments typically take 20 to 40 minutes. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately.

Payment & Office Policies

Cost

The cost of treatment depends on the severity of the patient's concerns or treatment needs. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets. We also accept assignment from most insurance plans, and we will file the necessary papers to the insurance company. We work hard to make dental care affordable and to make sure that you realize your insurance benefits.

Fees

In an effort to keep fees down while maintaining the highest level of professional care, we have established this financial policy:
  • If full payment is made at the onset of treatment, we will offer a fee discount since no further book-keeping fee is needed. (If you have insurance, we may be able to offer a discount for payment of your portion of the fee that will not be covered by insurance.) We are unable to offer discounts with some insurance carriers.
  • For your convenience, we accept payment by cash, check, money order, VISA, MASTERCARD and DISCOVER, CareCredit and CitiHealth.
  • To fit your individual needs for extensive treatments, financial arrangements can be made to extend your payments over a period of months by using CareCredit or CitiHealth.
  • Accounts are to be paid in full within ninety (90) days of treatment. Finance charges are incurred on patient balances older than 60 days. Consistent monthly payments are required to keep your account current.
  • Menomonie Street Dental charges a $20.00 fee on all returned checks.
Insurance

If you have insurance, we will help you to determine the coverage you have available. Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and patients are responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.